Forge uses specific names for each type of record it tracks.
Person Record(Users — the people Forge tracks: employees, consultants, and seconded staff across ATCE, ATPD, VelaTech, and Singapore. “Seconded” = primarily employed by one entity while also working under another, so they hold an account in both.)
Asset Record(Hardware — physical devices assigned to a person or office, such as laptops, desktops, monitors, phones, and tablets)
Configuration Record(CI — a “Configuration Item”: a managed piece of infrastructure such as a server, network switch, firewall, or virtual machine)
Location Record(Office location — a physical office such as San Jose, San Francisco, or Monrovia, and the people, assets, circuits, and contracts tied to it)
Circuit Record(Internet circuit — a data line at an office: the ISP connection, its bandwidth, and monthly cost)
Service Contract Record(Copiers & Plotters — a leased-equipment agreement for office copiers and large-format plotters, with the monthly lease cost)
Professional Services Record(Consulting & MSP — ongoing services from an outside firm, such as consulting engagements and managed service providers)
Software Record(Vendor — a software product and its license or subscription: seats, term, and annual cost per vendor)
Forge Assist
Forge Assist is the conversational voice agent built into Forge. Click the wave button on any page to start a session and ask questions out loud — about software, people, hardware, or contracts.
Changing the voice: Click ▶ next to any voice below to hear a short sample. Click the row to select it. Your choice is saved and used in all future sessions. You can also tell Forge during a conversation — say "use the Echo voice" and it will confirm and switch automatically. Note: the voice change takes effect the next time you open a session, since the voice is locked once a conversation has started.
Changing the speaking style: You do not need to come here for this. Just say "be more casual", "talk slower", or "sound more formal" and Forge adjusts immediately within the current session. Style preferences carry forward to future sessions automatically.
Audit Log
Every Forge query — typed and voice — is logged with the user, entity, result, and channel. Restricted to IT.
About Forge
Forge — is a custom AI-Driven IT intelligence platform, developed in-house exclusively for AlfaTech. The Forge platform gives users a portal into a system that tracks every software license, hardware asset, device, and vendor contract across AlfaTech, AT-PD, VelaTech, and Singapore in a single, live database.
"Forge Assist" is a real conversational agent that lets you ask plain-language questions and get answers: who has what software, what it costs, when contracts renew, and which assets are assigned to which people. It monitors compliance, flags cost anomalies, and automatically tracks changes as people join, move, or leave the organization.
